Overview

This workflow helps teams retire multiple devices in AirDroid Business through one controlled request. It validates the input, matches devices by exact name, pauses for batch approval, unenrolls approved devices one by one, and prepares result notifications with a Microsoft Excel summary sheet. It supports a repeatable operating process for device retirement.

The Problem This Workflow Solves

Teams responsible for device retirement need to confirm which devices should be unenrolled, verify the matching list, and decide whether the request can continue. They also need a clear record of matched, unmatched, and conflicted names before approval, plus a post-run summary for follow-up when a device does not process as expected.

  • Cleaner request checks. The workflow rejects invalid names or email addresses before any device action starts.
  • Clearer approval scope. It separates unmatched names and duplicate-name conflicts from the approval list.
  • Device-by-device tracking. It records each unenrollment result for later review in the result sheet.
  • Better follow-up. It sends a summary or result link so teams can review the outcome quickly.

Who This Is For

  • Device operations teams. They use it to retire multiple managed devices with a defined approval step.
  • Administrators handling retirement requests. They need exact name matching, result records, and notification delivery.
  • Approvers for unenrollment requests. They review the checklist before the approved devices are unenrolled.

What Sets This Workflow Apart

  • Input validation. The workflow checks device names and recipient email formats before continuing.
  • Exact device matching. It matches devices by name and keeps unmatched or conflicting names out of approval.
  • Controlled approval handoff. It sends one approval entry point and waits up to 24 hours.
  • Result delivery fallback. It still sends a processing summary when the result sheet or share link is unavailable.

How It Works

1
  1. Validate the retirement request
  2. The workflow checks the device names and recipient email addresses, then stops if the request is invalid.
2
  1. Match devices and collect context
  2. It matches device names in batches, gathers device group details, and separates unmatched or conflicting names.
3
  1. Create the approval checklist
  2. The workflow builds a Microsoft Excel checklist, shares it as an anonymous read-only link, and sends the approval request.
4
  1. Wait for the approval decision
  2. It waits up to 24 hours, and no device is unenrolled if the request is rejected, closed, or expires.
5
  1. Unenroll approved devices
  2. After approval, the workflow unenrolls each approved device one by one and records success or failure for each device.
6
  1. Send the result and store the summary
  2. It creates a Microsoft Excel result sheet, shares it when possible, and emails the outcome summary to recipients.

What You'll Need

  • Retired device names
    • Enter device names separated by commas. The workflow merges exact duplicates and accepts up to 60 unique names.
  • Notification recipients
    • Provide one approval email address and up to 50 result recipient addresses in valid email format.
  • Authorized Microsoft connections
    • An authorized Microsoft Excel account, Microsoft OneDrive sharing access, and Microsoft Outlook sending access are required.
  • Report time zone
    • Select the time zone used to display dates and times in the result sheet. UTC is the default.

How to Use

  1. Step 1. Prepare the request details
  2. Enter the retired device names, approval recipient, result recipients, and optional report time zone before you submit the workflow.

  3. Step 2. Use authorized service accounts
  4. Connect the Microsoft Excel, OneDrive, and Outlook accounts that are authorized for workbook writing, sharing, and email delivery.

  5. Step 3. Review the approval link when it arrives
  6. Open the approval email, check the device checklist, and approve only when the retired device list is correct.

  7. Step 4. Review the result notification
  8. Use the email summary and result sheet link to review matched devices, unenrollment results, and any items that need resubmission.

FAQs

What happens if a device name does not match exactly?
The workflow leaves unmatched names out of the approval list. The result sheet and email show those names for correction.
Can the approval step be skipped?
No. The workflow waits for approval before unenrolling any device, and it stops if the request is rejected, closed, or times out.
What if the result sheet link cannot be created?
The workflow sends a processing summary without the link when possible. If email delivery also fails, the final returned result shows the status.
How many devices can one request include?
A request can include up to 60 unique device names. The workflow merges exact duplicates before matching.
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